I’ve had the same dentist since I can remember. She’s spent 24 years moulding my mouth. Imagine then my disappointment when she left the Florida House, Hereford Practice. (Though I suspect she was pushed.) The sensible thing would have been the hiring of a new dentist to take on her existing clients. They didn’t. Instead the practice decided to divide her clients between the two remaining dental surgeons. They couldn’t cope. Twice I’ve had by six-month check up cancelled and moved but this week came the final straw. I arrived for my 6 months check up (13 months since my last) to be told I am no longer a patient.
“We’ve taken about 2000 people of our books, you should have received a letter.” Said the girl on reception. (I hadn’t received a letter by the way.)
“What was the criteria to be removed from you books?” I asked.
“None, just completely random.”
So despite never missing an appointment some random person in my dental practice has decided that I will no longer get decent oral hygiene. Someone has decided how healthy I will be without even bothering to actually ask me. Computer really has said ‘no’.